Zookoda Frustrations
Sometimes businesses need to decide if they have a company or a hobby on their hands. I'm starting to feel that way about Zookoda. I blogged about Zookoda several months back. They have a wicked slick interface and a nice system for sending out blog-based news. Most of the time, it works great. A few weeks into it, I was having a rather simple problem and complained about it. When they finally responded to my complaint - three days later - their tone was basically, "Hey, this is beta and it's free - what are you complaining about?" I send a few different newsletters every Friday and for the second time in four weeks, my newsletters didn't go out this Friday. Or rather, according to the Zookoda system, they were sent, but not delivered. Last time this happened, they ended up getting delivered about 14 hours later. Let's make this simple: if your business is one that delivers e-mails, you better deliver the e-mails. Whether you're in beta. Whether you'r...